“Choco Latté — Pakistan’s First Real Chocolate Tea Experience”

We offer fast and reliable shipping for all our items. Orders are processed within 1-2 business days and shipped via standard delivery, which typically takes 3-5 business days.

14-Day Easy Return Policy

We offer a simple 14-day return process for any items with quality issues. If your order has a problem—such as incorrect color, poor taste, unusual smell, or any other defect—here’s how it works:

1. 
   Ship the item back via any courier service.
   
2. 
   Provide us with the tracking details of the parcel.
   
3. 
   Once the parcel is mid-flight, we will process your refund and send the payment back to you.
   

Important Notes:

• 
  Returns are only accepted for items with genuine quality issues.
  
• 
  Items must be returned in their original condition with all labels/tickets intact.
  
• 
  Delivery costs are excluded from the refund.
  

For return address and assistance, please contact our customer service team.